home vehicles parts motor swaps aftermarket about help
News
 

Gildred Racing Frequently Asked Questions


Payments

Payment for all items is due within 5 days of the listing's ending date. Gildred Racing will send an e-mail reminder if payment has not been made within 3 days. If we have not received payment nor heard from you by the 7th day, we will assume non-payment.

PayPal is preferred. Money Orders and Cashiers Checks are accepted but please make arrangements with us for that form of payment before sending them.

Gildred Racing does not accept payments from non US addresses.

Back to Top

General Shipping Policies

Buyer pays shipping and handling unless otherwise stated. Shipping quotes are based on the actual published rates currently charged by UPS or whatever shipping carrier we use. Additional charges by UPS (such as rural delivery charges and fuel surcharges) may be applicable depending on your location.

All package shipments are sent "UPS Ground." Due to our location, "Overnight" and "Second Day" shipping are not available.

All shipments are processed and picked up by UPS within 5 business days of sale. All packages will be received within 5-10 business days of shipment.

Currently Gildred Racing does not ship outside the US.

Back to Top

Insurance

Insurance is at the option of the buyer on all packages.

We are not financially responsible for packages once the carrier has received them. All insurance claims need to be made directly with UPS or other carrier within 5 business days of receiving the package.

Back to Top

Freight

For larger items, a commercial freight carrier may be used. All Freight orders will be insured for the total amount of the merchandise ordered. All freight orders are subject to a pallet fee.

Customers should allow 5-7 business days for freight orders to be prepared and picked up by the carrier.

All freight orders can only be delivered to business addresses with loading dock. Residential addresses and business address without loading docks will need to pick up the pallet at a local distribution center due to high surcharges from the carrier.

Back to Top

Shipping Substitutions

Gildred Racing reserves the right to use the identical services of any other national shipping carrier (UPS, DHL, FedEx or USPS) without prior notification or written consent. Should you choose to decline shipping insurance, you accept full responsibility for all damages or losses incurred in the shipping process.

Back to Top

Combined Shipping

Due to the variation of products on our website, which range vastly in size, weight and fragility, the combination of products might not result in optimal savings for the buyer, therefore, we do not recommend it. If you order multiple items at the same time, after the first package, we will discount each other package $5. For more detailed information on how our shipping works, please click our "calculate shipping" icon located on every auction.

Back to Top

Local Pick-up

Customers may pick their merchandise up locally to save on shipping fees when or if permitted, however, handling fees still apply.

Local Pick Up customers must have completed the payment process prior to arriving at the facility. No payment will be accepted at our warehouse.

All local pick up customers will be required to present a valid form of ID (drivers license or other photo ID) with the identical name to that which appears on their eBay account.

Customers will also be required to sign for product before leaving the facility. Please email us (support@halfprice.net) for pick-up arrangements and hours.

Back to Top

As-is

The buyer agrees that the items advertised in this listing are "as-is" and, therefore, no warranty is intended or implied, unless stated otherwise.

Back to Top

Donor car viewing

Donor cars are not available for customers to view due to insurance reasons.

Back to Top

Email Support

Email us (by clicking here)

Back to Top

Phone Support

For phone support call (805) 456.7979

Back to Top

 



MEMBERSHIPS      BLOG     NEWS & ARTICLES      EVENTS      WISH LIST      OUR HISTORY      TIPS  & TRICKS      CONTACT

COPYRIGHT 2008 GILDRED RACING